Planned Maintenance - Two maintenance calls each year - one each heating and cooling season. Purpose: to inspect and to advise you of any needed repair. (No repairs are made without your approval); to prevent breakdown and maintain efficiency. Our inspections and checks include the following:
Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Preferred Service Policy customers first.
Labor for the Life of the Policy - There is no charge for any labor to repair the unit or replace parts. Brush cleanings are covered by the labor portion (chemical cleanings are additional).
Replacement or Repair of Parts - At least 24 different parts and controls will be replaced or repaired if needed.*
Accessory Coverage - Dehumidifiers, humidifiers, electronic air cleaners, media filters, programmable thermostats, and UV lights may be covered under the Silver Service Plan for an additional charge.
*The compressor, heat exchanger, variable speed motors, coils or electric heat elements will be replaced at no charge ONLY when covered by manufacturer's warranty. If repair falls out of warranty period; there will be a charge. Humidifiers, electronic air cleaners, programmable thermostats, heat comfort controls, all types of dampers and other accessories are not included in the policy except when specifically stated. Occasional circuit breaker tripping caused by fluctuation of power supply cannot be covered by this policy.
SILVER SERVICE PLAN
Planned Maintenance * Priority Emergency Service
Discount on All Parts * Labor for One Year
Planned Maintenance - Two maintenance calls each year - one each heating and cooling season. Purpose: to inspect and to advise you of any needed repair. (No repairs are made without your approval); to prevent breakdown and maintain efficiency. Our inspections and checks include the following:
Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Preferred Service Policy customers first.
Discount on Repairs - When you become a HeatPro Preferred Service Policy holder you are entitled to a 15% discount on labor and parts for repairs.
Labor for One Year - You only pay for parts and materials needed to repair your unit, supplied by HeatPro.
Accessory Coverage - Dehumidifiers, humidifiers, electronic air cleaners, media filters, programmable thermostats, and UV lights may be covered under the Silver Service Plan for an additional charge.
BRONZE SERVICE PLAN
Planned Maintenance * Priority Emergency Service
Discount on All Parts
Planned Maintenance - Two maintenance calls each year - one each heating and cooling season. Purpose: to inspect and to advise you of any needed repair. (No repairs are made without your approval); to prevent breakdown and maintain efficiency. Our inspections and checks include the following:
Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Preferred Service Policy customers first.
Discount on Repairs - When you become a HeatPro Preferred Service Policy holder you are entitled to a 15% discount on labor and parts for repairs.
Reduced Diagnostic / Trip Charge - When you become a HeatPro Preferred Service Policy holder you are entitled to a $74.00 reduced rate.
Accessory Coverage - Dehumidifiers, humidifiers, electronic air cleaners, media filters, programmable thermostats, and UV lights may be covered under the Silver Service Plan for an additional charge.
